Case Studies
Financial Services Industry
Bankinter, a leading European financial institution, achieved significant business improvement through the implementation of our robust, enterprise-class collaboration software.
Results to date include:
• Increased cross-selling of products by 25% through an improved online channel
• Reduced sales cycle of complex products
• Adding video service enhanced the human element of online banking, resulting in increased customer satisfaction to 85%
• Won banking technology innovation awards from Financial Times and The Banker in June 2008
• Enriched CRM with video recorded sessions
• Enhanced s support for new product promotions and campaigns
Spontania can easily integrate with your existing Contact Center, CRM and UC existing infrastructure, preserving your technology investments.Click here to download this banking case study now.
Manufacturing Industry
Spontania helped a major manufacturing company shorten numerous production times and reduce time-to-market. This manufacturer faced increasing challenges in coordinating the work of its geographically dispersed operations. With Spontania users can now easily connect with their co-collaborators around the world and instantly create desktop videoconferencing sessions that give participants the ability to view documents and applications in real-time. The result has been a significant improvement in the ability of marketing, product design, manufacturing, finance and other enterprise contributors to collaborate with each other. Click here to download this manufacturing case study now.
